Saturday, March 2, 2013

Quicken 2013 bugs and annoyances

It has been three years since my last Quicken update, and due to the upgrade blackmail that Intuit has in place (stopping support for online transactions after three years), I again found myself in the position of needing to upgrade.  The deluxe version of any given year always seems to provide everything I need in a "home accounting package", and the $30 is not overly burdensome on the home budget; Its really just the principal of the whole forced upgrade that rubs me wrong.  I really should spend the time and migrate to an online solution, but now that Intuit owns Mint.com as well, I'm really not sure its worth the hassle and extra risk of keeping everything online.

Like most purchases these days, I purchased the product through Amazon.com, and this time there was even an option to download the binaries directly from amazon (ie - no DVD to collect dust on my desktop).  The opinions on amazon for this 2013 upgrade have been fairly abysmal; lots of problems, bugs, etc.  Generally speaking the product has not changed significantly this century, so it always surprises me how many bugs they can introduce in any given release; perhaps they need to upgrade the college interns they have working on their baseline.

As luck would have it, I waited until the very end of my Quicken 2010 lifespan before upgrading, which seems to have been prudent again;  the amazon download started me out on release 10 (r10) of Quicken 2013, and within a few days, there has already been an r11.  Again, on a product that has basically been a static release for 20+ years, I'm not sure how they manage to create so many darn bugs.

My upgrade seems to have gone smoother than most (and that I attribute to starting on the 10th revision of their software).  There was one annoyance I encountered: after upgrading, when I performed "One Step Update" to sync my accounts, I saw two accounts in the list have been gone and disabled for years that had magically come back to life.

After a bit of digging, I found the workaround on the Quicken support site:

How to Remove a Bank Name from One Step Update Settings

Walking through these steps successfully removed my old accounts, but I'm still a bit miffed over the fact that the upgrade re-introduced old accounts into my update settings...